Experience the difference of "Elite".

schlage arrival entry triggers welcome sms/email

Status: Planned 1 Vote
Josh H
May 1, 2024 5:09 PM
Joined Feb, 2024 1 post

would be nice to have a trigger that recognizes when a newly arriving guest first enters a property on their Schlage code entry they immediately receive a welcome message that gives them their essential info, or just a simple welcome and enjoy your stay.  I'm new to the platform but it seems as though we are guessing when they will arrive after check in time.  so if a check in is at 4 but the guest doesn't arrive until 10 it looks awkward sending them a "welcome, glad you made it" at say 5pm.  just a thought.

tx

josh

Ken T
May 3, 2024 10:31 AM
OR Team Member Joined Aug, 2019 1641 posts

Yes, the Schlage API does support this capability, and we plan to implement it at some point in the future.